Follow up with clients! Client retention is key in any business, no matter what industry you're in. If your clients don't trust you to be their go-to person and decide to look else where, then chances are they won't be contacting you the next time they have an appointment. Follow up with your clients, by all means.

If they loved your service, tell them so. Be appreciative of their business and keep in contact with them. Create opportunities for them to come back, review your services on social media and build a community around your spa that loves you and trusts you.

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