Effective Communication for Leaders | Join FranklinCovey Sr. Consultant, Barbara Cogburn, and Managing Director, Jeffery Downs as they talk about the hard conversations that all leaders must hold. Learn practical approaches to initiate those conversations and how to deal with the emotions that come from them. Do you know how you communicate? Take our Difficult Conversation Assessment to gain insight into which of three conversation styles you use and learn how to navigate conversations with effectiveness and authenticity.