
AI can now trigger real infrastructure changes, not just surface insights. But can you really trust it to touch production? In this episode of BASELINE, Rodney Foreman from Itential introduces the MCP Server: a new orchestration and control layer that allows AI agents, LLMs, and AIOps platforms to take real-world action with policy enforcement, validation, and full guardrails. We explore what the Model Context Protocol (MCP) is, how Itential connects AI systems to infrastructure safely, and why trust—not speed—is the real unlock for enterprise AI. With real-world examples like Selector and Lumen, this conversation shows how automation, compliance, and coordination are finally converging. If your AI strategy stops at insights, this episode will show you what’s next.