Welcome to Based on a True Story by Harris & Ward! This is our podcast where we get to share the real stories of small businesses.

On today's episode, we sit down Dr. David Wardlaw to talk about his multi-generational practice that he's managed for three decades. We get to hear about his relationship-first style of management, as well as a recent pivot he made toward providing Invisalign, and how that has breathed new life into the business.

Thanks for tuning into the podcast! We’ll be back in a couple weeks for another true story.