Episode 3: How Outsourcing is Evolving in the Age of Digital Magic

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Banking on Transformation

Balaji Sampathkumar

4 episodes

2 days ago

Welcome to 'Banking on Transformation,' a podcast that explores the evolving landscape of banking, digital transformation, and career growth in the financial sector. Hosted by Balaji Sampathkumar, it provides deep insights into how banks and professionals can adapt to change, leverage automation, and future-proof their careers in an AI-driven world. Unlike generic banking or fintech podcasts, it bridges business process transformation with career growth, empowering professionals beyond just industry insights. It has a practical, no-fluff approach—real insights for real-world impact.

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Management

Business

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Episode 3: How Outsourcing is Evolving in the Age of Digital Magic

Banking on Transformation

8 minutes 20 seconds

1 year ago

Episode 3: How Outsourcing is Evolving in the Age of Digital Magic

Evolution of Business Process Outsourcing (BPO) in the Digital Era highlights how BPO is transforming from a simple cost-saving measure to a strategic partnership that drives innovation and operational excellence. Leveraging technologies like automation, AI, and cloud computing, modern BPO enhances efficiency, reduces costs, and improves customer experiences. This evolution is about integrating outsourcing with core business strategies to create value, foster collaboration, and stay competitive in a tech-driven landscape.