Our second episode is with with Paolo Sironi, Global Research Lead at IBM Institute for Business Value, and author of the Amazon bestseller, "Banks and Fintech on Platform Economies: Contextual and Conscious Banking". This conversation isn't intended as a book review, but it is conceptual, and we start by introducing Paolo's Banking Reinvention Quadrant, his map of how to deliver platform business models, then get to what's hard about delivering platforms, from a technology and trust perspective, who's doing it well, who badly, and whether shifting economic and regulatory conditions in any way alter the calculus on all of this.
Time stamps for the time-pressed as follows:
- 0:00: Intro
- 3:00: Paolo describes the inspiration behind writing Platform Economies
- 4:32: Paolo describes why trust and transparency is critical to platforms
- 7:31: Paolo explains what's hard about digitalizing relationships not just products
- 8:37: Paolo comments on the dangers of building trust by giving away money
- 11:31: Paolo comments on contextual banking strategies and monetization
- 14:18: We discuss how new interest rate environment impacts platform strategy
- 19:21: We discuss how executives can stay focused driving necessary tech change
- 21:10: Paolo comments on regulator guidance for conscious and contextual banking
- 23:49: We discuss some key casualties in move to platforms
- 27:21: Paolo offers his top single piece of advice for banks pursuing platforms
- 29:15: Outro
