Azizul Hakim and Jahid Hasan studied computer science at the Department of Computer Science and Engineering (CSEDU) in the same batch. After graduating from CSEDU, both of them started their startup besides their day job. Azizul Hakim built a chatbot building platform Shobdobots and selling chatbot as a service. And Jahid Hasan started a business of selling organic food online through his facebook page The Khamari and his website https://www.thekhamari.com/ . Recently, Azizul Hakim has built an e-commerce chatbot for Jahid's food business which can fully automate maintaining e-commerce business through a facebook page. And I wanted to know more about it.
An outline of this episode this provided below to help navigate the conversation.
00:00 - Intro
03:58 - About Azizul Hakim
05:18 - About Jahid Hasan
06:48 - How Azizul Hakim started working with chatbot
14:26 - How Jahid Hasan started his e-commerce business
22:34 - Shobdo Keyboard
35:48 - Facebook vs Website e-commerce
42:15 - Shodobot's e-commerce chatbot
53:45 - How chatbot helps in managing Jahid's Business
59:11 - NLP in chatbot and Hybrid chatbot
01:05:03 - Shobdobot e-commerce pricing
01:10:40 - Struggles in starting an e-commerce business
01:17:27 - How important is the platform (Website/Facebook)
01:18:00 - The brand value of a business having a chatbot
01:25:45 - Selling software as service for an independent developer
01:28:42 - Future plan
