
Funnels are failing - here’s what to do instead.
In this episode, Louis is joined by Phil Treagus-Evans, founder of Giraffe Social and author of Human First Marketing, to unpack why the traditional B2B funnel is broken and how his “Pinball Method” better reflects today’s messy, non-linear customer journey.
You'll hear how human-first principles drive advocacy, why lazy AI marketing is killing trust, and how short-termism is holding marketers back. If you're struggling to balance brand and performance, or questioning the value of landing pages- this episode is for you.