🚀 How to Drive Sustainable Growth & Build Strong Customer Relationships | Usha IyerWhat does it take to scale a startup into a thriving enterprise? In this episode of Tomorrow’s Best Practices, host Clark Newby sits down with Usha Iyer, President & Chief Revenue Officer at Hivebrite, to discuss the critical strategies for sustainable growth, customer retention, and product-market alignment. With a background spanning software development, product management, and marketing, Usha shares her 360-degree perspective on leading high-growth organizations.From identifying ideal customers and refining go-to-market strategies to pricing models and the role of AI in customer data, Usha unpacks the lessons she’s learned from scaling startups. She also discusses the importance of customer segmentation, saying “The market will tell you where to focus—if you listen.” Whether you're a startup founder, a SaaS leader, or simply interested in business growth strategies, this conversation is packed with insights you don’t want to miss!Show Notes:00:00 - How to Identify & Attract the Right Customers00:37 - Meet Usha Iyer: CRO of Hivebrite & Growth Expert02:05 - The Growth Mindset: Scaling vs. Sustainability03:25 - Lessons from Startups: When to Pivot & Focus05:00 - The Power of Customer Segmentation & ICP07:10 - Building a Go-to-Market Machine That Works10:00 - How AI & Data Shape Customer Engagement14:40 - Pricing Strategies for Maximum Customer Value18:01 - Customer Onboarding: The Make-or-Break Phase22:44 - Aligning Leadership in a Global Remote Company28:55 - Balancing Data, Emotion & Customer-Centric Culture32:20 - Usha’s Passion for Mental Health & Community Impact-----CONNECT with us at:Website: https://leadtail.com/Leadtail TV: https://www.leadtailtv.com/LinkedIn: https://www.linkedin.com/company/lead...Twitter: https://twitter.com/leadtailFacebook: https://www.facebook.com/Leadtail/Instagram: https://www.instagram.com/leadtail/----#b2bmarketing #b2b