Discover how a tech executive with zero banking experience revitalized and transformed digital operations at Union Bank of the Philippines. In this episode of Executive Insights, Chief Transformation Officer Dennis Omila shares how his authentic approach to leadership helped him drive organizational change and advocate for banking innovation. Through people-centric strategies, Omila spearheaded a remarkable cultural transformation at Union Bank, from creating “wow experiences” for customers, to harmonizing teams and insisting on better work-life balance for employees. His journey offers a masterclass in leadership development, showing how purpose-driven, authentic leadership can propel both individual growth and organizational success. This episode is essential viewing for leaders seeking to navigate complex changes while fostering a culture of innovation and employee empowerment in any industry. The views of the individual do not necessarily reflect the views of Union Bank.