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Awkward Silences
User Interviews
181 episodes
18 hours ago
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Technology
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All content for Awkward Silences is the property of User Interviews and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
Show more...
Technology
Business
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#165 - High Impact Research on Embedded Teams with Hannah Ghidey of Etsy
Awkward Silences
35 minutes
6 months ago
#165 - High Impact Research on Embedded Teams with Hannah Ghidey of Etsy

Embedded research teams—where UXRs are dedicated to a single product area—are popular. The proximity to design, product, and engineering stakeholders increases subject-matter expertise and user insight integration. But how can those working in this structure balance deep diving product-specific work with longer-term strategic opportunities?


Hannah Ghidey, Senior Research Manager at Etsy has successfully navigated this balance, finding big, strategy-setting questions while maintaining product-specific influence and know-how. It’s a great conversation for anyone working as a UXR on a product team or searching for a scaleable way to build a responsive team that’s also strategically-oriented.


Highlights

  • 03:09 Strategic Research in Business Innovation
  • 07:30 Effective Collaborative Research Planning
  • 11:03 Harnessing Team Insights for Innovation
  • 15:01 Building Trust in Research Collaboration
  • 20:15 Sustaining Research Relevance
  • 29:53 Integrating Research into Business Strategy

About Hannah
Hannah Ghidey is a UX leader, currently at Etsy. She is a creative, strategist, and researcher, helping teams shape experiences at the intersection of user needs, business goals, and data.

Resources

  • Ultimate Guide to Research Strategy
  • Research x Product Collaboration Report
  • Build a UX Research Team From Scratch
Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey