In this episode of Automox Insiders, host Maddie Regis sits down with Katie Bleichman, Director of CX Operations and Enablement at Automox. Katie shares her inspiring journey from two decades in elementary education to leading customer experience in the SaaS and cybersecurity world. Discover how skills from the classroom translate into IT, what it takes to adapt and grow in a new career path, and why lifelong learning is key to success. Whether you’re considering a career shift or want to hear how customer education empowers users through Automox University, Katie’s story is filled with practical insights and motivation.