Send us a text This former teacher used simple, repeatable hospitality—not buzzwords—to scale and auto group. Today’s guest, Adam Gaedke helped steer a dealership group through hyper-growth, an ESOP transition, and a full-blown culture shift rooted in hospitality. Starting as a salesperson, Adam rode the wave from one store to 18 in 18 months, sat on the board during the employee-ownership transition, and learned what it really takes to make “guest experience” more than a poster on the wall...
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Send us a text This former teacher used simple, repeatable hospitality—not buzzwords—to scale and auto group. Today’s guest, Adam Gaedke helped steer a dealership group through hyper-growth, an ESOP transition, and a full-blown culture shift rooted in hospitality. Starting as a salesperson, Adam rode the wave from one store to 18 in 18 months, sat on the board during the employee-ownership transition, and learned what it really takes to make “guest experience” more than a poster on the wall...
The AI Reality Check Every Automotive Vendor Needs with Laurie Halter
Auto Collabs
26 minutes
2 months ago
The AI Reality Check Every Automotive Vendor Needs with Laurie Halter
Send us a text From hype to hesitation—Laurie Halter reveals what dealerships really think about AI in the service drive. Laurie Halter isn’t just a PR veteran with her finger on the industry’s pulse—she’s now bringing hard data to the AI conversation in fixed ops. In this episode, she joins Paul, Kyle, and Michael to unpack her latest independent research report, a deep dive into how AI is (and isn’t) being adopted in dealership service departments. From vendor hype to dealer hesitation, L...
Auto Collabs
Send us a text This former teacher used simple, repeatable hospitality—not buzzwords—to scale and auto group. Today’s guest, Adam Gaedke helped steer a dealership group through hyper-growth, an ESOP transition, and a full-blown culture shift rooted in hospitality. Starting as a salesperson, Adam rode the wave from one store to 18 in 18 months, sat on the board during the employee-ownership transition, and learned what it really takes to make “guest experience” more than a poster on the wall...
