In this podcast episode, DJ and Mary Kaufmann discuss key insights from August 20's journey and its approach to building a world-class consulting company. The hosts reflect on their hiring and onboarding processes, including how they strive to create a human-centered experience rather than a transactional one. With Scott Houston, a key player in recruitment, they unpack the intricacies of their hiring philosophy, which focuses on relationship-building rather than solely technical expertise.

The conversation touches on the importance of balancing technical skills with soft (or "power") skills, emphasizing that collaboration, problem-solving, and communication are at the heart of the team's success. They explore how August 20 nurtures talent by identifying potential and guiding individuals through a thoughtful process that allows them to grow, evolve, and take on new challenges.

Scott shares his perspective on their technical interview process, which is designed to be flexible and empowering for candidates. Rather than focusing on high-pressure tests, August 20 focuses on assessing problem-solving abilities and cultural fit.

They also discuss the onboarding process, which immerses new hires in the company's core philosophy, built on continuous improvement and client-centered work. It provides structure and support through a collaborative, guided journey, helping new employees feel a sense of belonging, purpose, and contribution right from the start.

Overall, the podcast gives an inside look at how August 20's approach to hiring and onboarding goes beyond the typical corporate processes by focusing on meaningful engagement, mentorship, and long-term growth for both the company and its team members.