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Audit Smarter
Sam Mansour, CPA & Abdullah Mansour
10 episodes
1 day ago
A practical podcast series that transforms audit professionals from checkbox practitioners into strategic advisors. Each episode tackles a specific audit challenge—from risk assessment mistakes to client management—providing actionable solutions through real-world examples and practical frameworks. Learn to deliver higher-quality audits in less time while avoiding the most common pitfalls that plague the profession.
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Education
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All content for Audit Smarter is the property of Sam Mansour, CPA & Abdullah Mansour and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
A practical podcast series that transforms audit professionals from checkbox practitioners into strategic advisors. Each episode tackles a specific audit challenge—from risk assessment mistakes to client management—providing actionable solutions through real-world examples and practical frameworks. Learn to deliver higher-quality audits in less time while avoiding the most common pitfalls that plague the profession.
Show more...
Education
Business
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Managing Difficult Clients During the Audit
Audit Smarter
42 minutes
2 weeks ago
Managing Difficult Clients During the Audit

Sam breaks down why audit clients become difficult, distinguishing between inherent personality challenges and stress-induced resistance that auditors can actually influence. He shares specific tactics for staying proactive rather than reactive, from setting crystal-clear expectations and over-communicating to documenting every interaction and knowing when to escalate internally. The conversation covers everything from recognizing early warning signs to maintaining professionalism under pressure, and even when it might be time to walk away from a client relationship.

  • (00:00) - Welcome to Audit Smarter
  • (03:13) - Strategies for Dealing with Difficult Clients
  • (06:04) - Identifying Red Flags Early On
  • (14:17) - Proactive Communication and Setting Expectations
  • (22:42) - The Importance of Overcommunication
  • (23:18) - Effective Communication Strategies
  • (25:17) - Handling Difficult Clients
  • (27:30) - Maintaining Professionalism Under Pressure
  • (33:33) - Empathy vs. Sympathy in Auditing
  • (35:21) - Dealing with High-Risk Clients
  • (39:37) - Exiting Client Relationships Professionally
  • (42:14) - Conclusion and Next Steps

Learn more at https://mansouradvisory.com/

Connect with Sam
https://www.linkedin.com/in/sam-mansour-cpa-2a755b271

Connect with Abdullah
https://www.linkedin.com/in/abdullah-mansour-454959108 

Earn CPE for Listening to This Podcast
https://www.earmark.app/

This podcast is a production of the Earmark Media

Audit Smarter
A practical podcast series that transforms audit professionals from checkbox practitioners into strategic advisors. Each episode tackles a specific audit challenge—from risk assessment mistakes to client management—providing actionable solutions through real-world examples and practical frameworks. Learn to deliver higher-quality audits in less time while avoiding the most common pitfalls that plague the profession.