Nouria’s John Pszeniczny shares what it takes to be a winning convenience-store chain

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At Your Convenience

202 episodes

6 days ago

“At Your Convenience” is the official podcast of CSP Daily News and CSP magazine. It explores the hottest trends and news in convenience retailing. Once a week, listeners will hear CSP’s editors discuss topics ranging from mergers and acquisitions and foodservice trends to store design and tobacco regulations with convenience-store retailers and other experts from around the industry. “At Your Convenience” also releases special issues, like content from our C-Store Women’s event and Convenience Retailing University conference.

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Nouria’s John Pszeniczny shares what it takes to be a winning convenience-store chain

At Your Convenience

11 minutes 16 seconds

2 months ago

Nouria’s John Pszeniczny shares what it takes to be a winning convenience-store chain

In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with John Pszeniczny, director of operations at Nouria, Worcester, Massachusetts, at the Outlook Leadership conference in Rancho Palos Verdes, California.

On this podcast, Pszeniczny talks about Nouria being a finalist in the 2025 CSP Intouch Insight Mystery Shop audit, before the convenience-store chain learned at the conference that it won top honors for the second straight year.

He talks about the importance of having well-stocked restrooms, courteous cashiers, why Nouria competes in Mystery Shop and more.