In this episode of the Association Tech Insider podcast, hosted by Wes Trochlil, President of Effective Database Management and a member of ASAE's Technology Professionals Advisory Council (TPAC), Wes, accompanied by experts Amy Gavin, Monica Pemberton, and Adam Savino, discuss the intricate process of system selection for associations.
They delve into two main categories: enterprise systems and applications. They explore identifying organizational needs, crafting requests for proposals (RFPs), evaluating vendor demonstrations, and negotiating contracts.
The conversation offers insights into maintaining alignment with organizational strategy, the importance of stakeholder involvement, customer journey mapping, and ensuring post-implementation support.
The guests share practical advice on building partnerships with vendors and leveraging internal resources like finance teams to manage application consumption effectively. They also emphasize the significance of detailed planning and transparency in the selection and implementation process.