Join Staffbase Chief People Officer Neil Morrison as he sits down with bestselling author and executive coach Chester Elton for a deep dive into leadership, culture, and the transformative power of gratitude. Chester shares decades of insights on why recognition and appreciation are the foundation of high-performing teams, revealing how small daily rituals—like the “10 and 10” practice—can foster connection and engagement. From NASA astronauts using random acts of kindness to eliminate conflict to Texas Roadhouse’s legendary service mantra, this episode is packed with real-world examples of how leaders can build cultures of trust and impact. Chester also addresses the challenges of toxic workplaces and provides actionable strategies for shifting from a traditional management mindset to a coaching culture—one where leaders ask better questions, assume positive intent, and help people grow both professionally and personally.