How does open communication contribute to sustainable change? How can leaders balance the demands of immediate objectives with long-term vision? What strategies can be employed to build consensus in diverse teams? In this episode, Retired U.S. Army Lieutenant General David Bassett sits down with Sonja and Jamie to share insights on empathetic leadership drawn from his 35-year military career and transition to private sector consulting. He emphasizes leadership as a marathon, advocating for fluid communication and consensus-building to achieve sustainable change through time and geographies. There is nuanced overlap in motivating teams across both mission-driven and commercial organizations, highlighting human connection as a core strength in building resilience. And as former director of the Defense Contract Management Agency overseeing billions of dollars in military contracts, Lt. Gen. Bassett addresses misconceptions about government inefficiency, emphasizing the importance of valuing people over technology. Together they cover strategies for maintaining organizational identity and unity, and discuss why prioritizing people is essential amidst transformational change.