On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...
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On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...
On this episode of APM On Air, Larry explores the age old question of what triggers a Root Cause Analysis (RCA) and why one size doesn't fit all. Multiple factors (industry, location, etc.) and the type of RCA event play significant roles in determining the trigger and defining the proper mitigation strategy. Tune in as Larry explains how developing RCA process standards, identifying proactive vs reactive triggers, and selecting the right tools can create a paradigm shift in your organizatio...
APM On Air
On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...