On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...
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On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...
Continuous Improvement Through RCA: Part 1 - Define
APM On Air
9 minutes
5 years ago
Continuous Improvement Through RCA: Part 1 - Define
Welcome back to the multi-part series on Continuous Improvement through Root Cause Analysis (RCA). On this episode, Larry begins to break down the DMAIC (Define, Measure, Analyze, Improve, Control) process by examining part 1, the Define phase. Missed the intro episode for this multi-part series? Get up to speed and listen here as Larry sets the scene on the basics of RCA such as techniques/tools (5 Whys, Fishbone, Cause Mapping, FMEA, PDAC, A3) and the DMAIC process.
APM On Air
On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...
