On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...
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On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...
Continuous Improvement Through RCA: Part 2 - Measure
APM On Air
6 minutes
5 years ago
Continuous Improvement Through RCA: Part 2 - Measure
Welcome back to our multi-part series on Continuous Improvement through Root Cause Analysis (RCA) where we walk listeners through using a DMAIC RCA approach to solving a single problem. On this episode, Larry continues with the Measurement phase of the DMAIC (Define, Measure, Analyze, Improve, Control) process so we can begin to measure or investigate the incident.
APM On Air
On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive. Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Acti...
