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Bringing you and your business the right insight, tips, and ideas for the future of workforce management and employee productivity.
Episode 17: The Cost/Quality Service Agenda for Banking w/Martin Hogg
AO on Air
24 minutes
3 years ago
Episode 17: The Cost/Quality Service Agenda for Banking w/Martin Hogg
Join in an insightful conversation with Client Relationship Director, Martin Hogg, from the ActiveOps APAC team based in Australia. Martin does an excellent job describing the transition from fire-fighting operations to truly transforming operational outcomes. Martin describes the benefits to employees, managers, and senior leaders all while providing his own experience in delivering on these results in the real banking world. The key elements of operational change you can take from this interview will be the impact on:Operations leadershipEnablementLeader capabilityMartin describes the impact of AI/ML on the post-pandemic workplace. His insights give you a hint of how to start the journey of transformation. Learn more at www.activeops.com
AO on Air
Bringing you and your business the right insight, tips, and ideas for the future of workforce management and employee productivity.
