Our guest for this episode is retail expert Deborah Weinswig, founder and CEO of an advisory retail technology service, Coresight Research.
November and December holidays are the most important times of the year for the retail industry. Over the last five years in the US, according to the National Retail Federation, holiday sales accounted for nearly 20% of yearly revenue for retailers. Despite the pandemic, the 2021 holiday season's overall holiday sales are still predicted to grow from 8.5% to 10.5%.
In this podcast, we discuss how retailers respond to challenges brought in by the pandemic, followed by how they create more engagement with customers, utilizing both physical and digital retail spaces.
Today's episode breakdown:
00:06 - Introduction
02:47 - The latest developments in retail
11:22 - What is 'live commerce'?
15:52 - Inflation and its impact on retail
18:59 - How the pandemic is changing physical retail
22:58 - Future trends and opportunities
27:33 - Closing
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