Customer Journey Mapping 101

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Ameer in Business

amirisme

11 episodes

4 days ago

It is your go-to resource for insights, strategies, and real-world advice on navigating the business world. Each episode dives into key topics, from startup growth and digital transformation to innovation and leadership. Whether you're an entrepreneur, a business professional, or simply curious about the dynamics shaping modern business, this podcast offers practical tips, success stories, and expert perspectives to help you stay ahead. Join Ameer on this journey to uncover the ideas and tools that drive business success today.

Business

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Customer Journey Mapping 101

Ameer in Business

22 minutes 30 seconds

10 months ago

Customer Journey Mapping 101

Explore the art of customer journey mapping. In this episode, we dive into the definition, templates, processes, and benefits of mapping customer journeys to enhance experiences and drive business success. Learn how to harness both solicited and unsolicited data for accurate mapping and discover the powerful connection between employee experience and customer satisfaction. Tune in to unlock actionable insights for creating seamless journeys and impactful outcomes!