In this episode of Streamlining Insurance, host Darren Bloomfield sits down with Nick Coenen and Charles Sybert from Wikifri to explore how innovation and human connection drive success in a rapidly evolving insurance landscape. Nick and Charles—leaders in insurance technology, consulting, and business development—share insights on: How economic uncertainty is reshaping insurer and MGA buying behaviors Why strong relationships still power effective teams (even as technology transforms the industry) Where insurers and vendors often get misaligned—and how to bridge the gap How AI, automation, and emerging technologies are streamlining operations Strategic frameworks for startups, investors, and insurance leaders looking to scale smartly Whether you're navigating tech investments, leading modernization efforts, or building your career in insurance, this conversation delivers clarity, practical advice, and a forward-looking roadmap.