Water and sanitation businesses that serve basic needs are not high-margin businesses. Therefore, there's never going to be enough money to compete with more profitable businesses on salaries. Equally, local players often only see the opportunity to provide a service, but rarely see the complexity of building a business to attract and keep staff with the right skills and capacity. 

On this episode, Andy Narracott talks to Baker Bozeyeh, Co-Founder and CEO of Flowless to understand the challenges from the perspective of an early-stage business. Then he speaks to Marc Aoun, Co-founder of Compost Baladi in Lebanon and Sebastian Hamers who's a Partner at Human Insight, to hear their reflections on these challenges.

Finally, Michael Kropac, Co-Director of CEWAS to share his key takeaways from the interviews.

This podcast is brought to you by the Sanitation and Water Entrepreneurship Pact, a collaboration of organisations that helps entrepreneurs deliver basic access to water and sanitation services for all.

Find out more on their website:  www.water-entrepreneurship-pact.org