E9: Why it's important to understand customer and employee experience?

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Aiwo Studio

14 episodes

3 days ago

Aiwo Studio is Aiwo Digital's video series and podcast, where we discuss about different themes around customer experience and employee experience, customer understanding, data analysing, qualitative analytics and leadership. In the Studio we have amazing guests who are experts in the topics in addition to our wonderful Aiwo Team members who will be also visiting the Studio once in a while. To read more about our service and Aiwo as a company, you can visit our website www.aiwo.ai and follow us on social media!

Management

Business

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All content for Aiwo Studio is the property of Aiwo Studio and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business

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E9: Why it's important to understand customer and employee experience? – with Aava & Bang

Aiwo Studio

28 minutes 26 seconds

4 years ago

E9: Why it's important to understand customer and employee experience? – with Aava & Bang

For this episode we were happy to have Aava & Bang's Account Director Hanna-Riikka Ilkka and Business Director Vilja Laaksonen in the Studio to talk about customer experience and employee experience and how these are connected to each other.

Aava & Bang is a company that works as a strategic partner for businesses by offering services for sales and marketing development and working at operational level. They have an own marketing, sales and internal communications management model: growth marketing. In 2020, Aava & Bang was chosen as the greatest workplace in Finland among small companies category (Great Place to Work) and the 3rd best place to work in Europe!

Host: Tiia Rahkonen
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Aiwo Studio is Aiwo Digital's video series and podcast, where we discuss about different themes around customer and employee experience, customer understanding, data analysing, qualitative analytics and leadership. In the Studio we have amazing guests who are experts in the topics in addition to our wonderful Aiwo Team members who will be also visiting the Studio once in a while.

Listen to our interesting and insightful episodes to hear more! To read more about our service and Aiwo as a company, you can visit our website www.aiwo.ai and follow us on social media! We have episodes both in English and in Finnish.

LinkedIn: Aiwo Digital
Twitter: @AiwoDigital
Subscribe to our YouTube channel where you can see the episodes in video: Aiwo

Music: Olli Suoranta

In Finnish/suomeksi:

Aiwo Studio on Aiwo Digital Oy:n videosarja ja podcast, jossa keskustelemme eri teemoista asiakaskokemuksen, työntekijäkokemuksen, asiakasymmärryksen, datan analysoimisen, laadullisen analytiikan ja johtamisen ympärillä. Studiossamme vierailee upeita vieraita, jotka ovat aiheidemme ammattilaisia, minkä lisäksi pääset silloin tällöin kuulemaan myös Aiwon mahtavia tiimiläisiä studiossa.

Tutustu mielenkiintoisiin ja oivaltaviin jaksoihimme kuullaksesi lisää! Voit lukea lisää palveluistamme ja Aiwosta yrityksenä verkkosivuiltamme www.aiwo.ai sekä seurata meitä sosiaalisessa mediassa! Aiwo Studiossa on jaksoja sekä suomen että englannin kielellä.

LinkedIn: Aiwo Digital
Twitter: @AiwoDigital
Tilaa myös YouTube -kanavamme, josta jaksot on katsottavissa videoversioina: Aiwo

Musiikki: Olli Suoranta