Meet Lodgify - your powerhouse all-in-one vacation rental software built especially for hosts just like you. From direct bookings to full automation, Lodgify provides everything you need to grow your brand, increase profits, and simplify daily operations. With over $3,000 worth of free onboarding, you’ll get personalised support to help you build a stunning direct booking website and manage reservations, payments, and guest communication all from one easy-to-use dashboard or mobile app. Join thousands of hosts who are ditching high OTA fees and taking back control with Lodgify’s trusted, flexible platform. Use code ABP20 for 20% off all yearly and bi-yearly plans until September 30th, 2025. https://lodgify.com/?afmc=2cq   This week, I’m pulling back the curtain on the ugly truth behind serviced accommodation — the part no one posts about. From a guest who seemed perfect on paper to a full-blown nightmare that spiralled into social workers, property damage, and pure chaos — I’m sharing it all. But here’s the twist… every dark experience has a silver lining, and this one led me straight to the smarter, calmer, and far more profitable path — building recurring revenue through selling enquiries instead of surviving bad guests. If you’ve ever had “that” guest from hell, you’ll want to hear this one.   THE AIRBNB BLUEPRINT CONSULTANT - CONTACT UShttps://welcome.airbnbblueprint.co.uk   KEY TAKEAWAYS Even “perfect” guests can turn into your worst nightmare — always trust your gut and your systems. Never skip routine cleans, even when guests request privacy — it’s a red flag, not a courtesy. When things go wrong, the stress costs more than the damages — downtime means lost income. You’re not just managing properties; you’re managing people — and people can be unpredictable. Every bad guest experience is feedback for your business structure. Use it to build better systems. Real success comes from recurring revenue — not relying on the next guest or OTA platform. Building marketing systems that generate consistent leads gives you freedom and scalability.   BEST MOMENTS “When it goes wrong, holy shit, it really goes wrong.” “They don’t show you the anxiety of calculating how much it’s going to cost just to put things right.” “This business isn’t passive — it’s people management. And people, my friend, can be unpredictable.” “After weeks like this, I can see it clearly now — the real power isn’t in chasing bookings, it’s in owning the system that feeds them.” “Every messy guest, every bad week, every sleepless night — it’s just a reminder your business deserves better systems.”   EPISODE RESOURCES Book a strategy call with The Airbnb Blueprint Consultant: https://calendly.com/airbnbblueprint   LINKS FREE Airbnb Blueprint Coaching Community – Join here - https://www.facebook.com/groups/2342454789487705   HOST BIOS Alex & Pooh have built a portfolio of over 16 Serviced Accommodation Units and 10 Buy-To-Lets collectively over the last 5 years. This Airbnb business has given them both the freedom to design their own lifestyles. Pooh left a corporate career as an electrical engineer to spend more time with his young family. Alex enjoys life in sunny Spain, road cycling, and hiking in the Tramuntana mountains.