Unlocking Customer Support Superpowers with Tidio's AI Platform

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AI'ified: Exploring the Future of Innovation, One Tool at a Time

Kris Sutton

22 episodes

6 days ago

AI'ified is your go-to podcast for discovering the latest and most innovative AI tools transforming industries across the globe. Each episode, we dive deep into cutting-edge technologies, showcasing the tools and platforms that are reshaping the way we work, live, and create. Whether you're a business owner, tech enthusiast, or someone curious about AI’s potential, AI'ified will keep you ahead of the curve with expert insights, hands-on reviews, and interviews with creators and innovators driving the future of artificial intelligence. Tune in and get AI'ified!

Entrepreneurship

Business

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All content for AI'ified: Exploring the Future of Innovation, One Tool at a Time is the property of Kris Sutton and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business

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Unlocking Customer Support Superpowers with Tidio's AI Platform

AI'ified: Exploring the Future of Innovation, One Tool at a Time

14 minutes 28 seconds

3 months ago

Unlocking Customer Support Superpowers with Tidio's AI Platform

In this episode, we dive deep into Tidio, an AI-powered customer service and sales platform designed to help small and mid-sized businesses streamline support, boost conversions, and scale communication across channels—all from one smart inbox.

We break down Tidio’s flagship Lyro AI Agent, which can handle up to 70% of support conversations using your existing help center content—freeing up your team for high-impact tasks. You'll also hear how Tidio unifies live chat, email, Messenger, Instagram, and more while offering multilingual support and real-time visitor engagement tools.

We explore:

🔁 How Lyro AI automates customer service and sales flows
💬 Unified inbox magic across live chat, email, and social media
📊 Built-in analytics that drive smarter decisions
⚡ Seamless integrations with Shopify, WordPress & CRMs
💡 Pro tips for maximizing the free plan before scaling up

Whether you're a founder, marketer, or customer service lead, this episode gives you a full briefing on why Tidio is becoming a go-to AI solution—and what to consider before jumping in.