In this episode of AI Today, host Kathleen Walch sits down with Chris Caldwell, CEO of Concentrix, to explore how AI is being operationalized across customer experience (CX) ecosystems—from listening and learning to acting and delivering at scale. This conversation dives into how trust, transparency, and intentional use of AI are helping Concentrix deliver highly personalized experiences for some of the world’s largest brands. Chris shares how their teams are moving beyond dashboards an...
All content for AI Today Podcast is the property of AI & Data Today and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode of AI Today, host Kathleen Walch sits down with Chris Caldwell, CEO of Concentrix, to explore how AI is being operationalized across customer experience (CX) ecosystems—from listening and learning to acting and delivering at scale. This conversation dives into how trust, transparency, and intentional use of AI are helping Concentrix deliver highly personalized experiences for some of the world’s largest brands. Chris shares how their teams are moving beyond dashboards an...
Dr. R. Ryan Sadeghian: The Future of AI in Healthcare
AI Today Podcast
22 minutes
3 months ago
Dr. R. Ryan Sadeghian: The Future of AI in Healthcare
In this episode of AI Today, host Kathleen Walch, Director, AI Engagement and Community, PMI, continues the AI in Healthcare mini-series, produced in partnership by PMI and Healthcare Information and Management Systems Society (HIMSS). Today, Kathleen sits down with Dr. Reza Ryan Sadeghian, System Chief Medical Information Officer at University of Toledo Health. Dr. Sadeghian is also PMP-certified. Tune in to learn how AI is revolutionizing healthcare delivery through: Combat physician ...
AI Today Podcast
In this episode of AI Today, host Kathleen Walch sits down with Chris Caldwell, CEO of Concentrix, to explore how AI is being operationalized across customer experience (CX) ecosystems—from listening and learning to acting and delivering at scale. This conversation dives into how trust, transparency, and intentional use of AI are helping Concentrix deliver highly personalized experiences for some of the world’s largest brands. Chris shares how their teams are moving beyond dashboards an...
