In this episode of AI Today, host Kathleen Walch sits down with Chris Caldwell, CEO of Concentrix, to explore how AI is being operationalized across customer experience (CX) ecosystems—from listening and learning to acting and delivering at scale. This conversation dives into how trust, transparency, and intentional use of AI are helping Concentrix deliver highly personalized experiences for some of the world’s largest brands. Chris shares how their teams are moving beyond dashboards an...
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In this episode of AI Today, host Kathleen Walch sits down with Chris Caldwell, CEO of Concentrix, to explore how AI is being operationalized across customer experience (CX) ecosystems—from listening and learning to acting and delivering at scale. This conversation dives into how trust, transparency, and intentional use of AI are helping Concentrix deliver highly personalized experiences for some of the world’s largest brands. Chris shares how their teams are moving beyond dashboards an...
AI Use Case Series: AI in Aerospace [AI Today Podcast]
AI Today Podcast
12 minutes
6 months ago
AI Use Case Series: AI in Aerospace [AI Today Podcast]
AI is making significant advancements in the aerospace industry, enhancing everything from design and manufacturing to flight operations and safety. In this episode of AI Today hosts Kathleen Walch discuss various ways that AI is being used in the aerospace industry. AI-Assisted Flight & Operations AI is at the core of developing autonomous aircraft, including drones and pilotless planes. Continue reading AI Use Case Series: AI in Aerospace [AI Today Podcast] at Cognilytica.
AI Today Podcast
In this episode of AI Today, host Kathleen Walch sits down with Chris Caldwell, CEO of Concentrix, to explore how AI is being operationalized across customer experience (CX) ecosystems—from listening and learning to acting and delivering at scale. This conversation dives into how trust, transparency, and intentional use of AI are helping Concentrix deliver highly personalized experiences for some of the world’s largest brands. Chris shares how their teams are moving beyond dashboards an...
