Take a deep dive into the transformative world of Artificial Intelligence (AI) technologies with Alithya’s AI Insights podcast hosted by Tony Stewart, Director of IT at Alithya. Each episode offers in-depth discussions with industry experts, tech innovators, technical and business leaders, revealing how AI is shaping organizations and driving success. Tune in to explore the strategies, best practices, challenges, and opportunities that come with harnessing the full potential of AI.
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Take a deep dive into the transformative world of Artificial Intelligence (AI) technologies with Alithya’s AI Insights podcast hosted by Tony Stewart, Director of IT at Alithya. Each episode offers in-depth discussions with industry experts, tech innovators, technical and business leaders, revealing how AI is shaping organizations and driving success. Tune in to explore the strategies, best practices, challenges, and opportunities that come with harnessing the full potential of AI.
In this first part of a two-part podcast series on role-based Copilots, Tony Stewart sits down with Sergio Schaefer, Senior Partner Solution Architect at Microsoft, to explore how Dynamics 365 Role-Based Copilots for service and sales transform business operations. They discuss how these AI-driven assistants streamline sales activities by delivering actionable insights, generating real-time recommendations, and optimizing tasks such as sales chat, email summarization, and follow-ups. On the service side, they examine how Copilots accelerate case resolution times and enhance customer interactions, helping teams work more efficiently while delivering superior experiences.
Tony and Sergio break down real-world applications, share best practices for implementing role-based Copilots, and offer strategies to navigate adoption challenges. They also discuss the ROI of AI-powered copilots, how businesses can prepare for AI integration, and highlight industry-specific use cases that showcase the transformative potential of these intelligent assistants.
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AI Insights with Tony Stewart
Take a deep dive into the transformative world of Artificial Intelligence (AI) technologies with Alithya’s AI Insights podcast hosted by Tony Stewart, Director of IT at Alithya. Each episode offers in-depth discussions with industry experts, tech innovators, technical and business leaders, revealing how AI is shaping organizations and driving success. Tune in to explore the strategies, best practices, challenges, and opportunities that come with harnessing the full potential of AI.
