In this episode, we sit down with Zazmic's customer success team, Courtney and Rushelle, to explore the evolving landscape of customer success in the age of AI. They share their insights on optimizing Google Cloud usage, maximizing cost savings, and ensuring customer success on the platform. Hear real-world examples of how they've navigated challenging customer situations, discover why human connection remains crucial in a tech-driven world, and learn how AI tools are reshaping their roles.