People and companies are looking for solutions to combat global challenges such as climate change or plastic waste. Solutions to these challenges are not simple, and they often require a deep understanding about markets, materials, and value chains. No individual or company can solve the challenges alone.
We recently completed a study around sustainable value-chain collaboration and innovation. In this episode, let's explore some of the key findings from the study with Dean Dalebroux, our Market Manager and Tessa Kauppinen, our Sustainability Specialist.
All content for Ahlstrom Podcasts is the property of Ahlstrom and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
People and companies are looking for solutions to combat global challenges such as climate change or plastic waste. Solutions to these challenges are not simple, and they often require a deep understanding about markets, materials, and value chains. No individual or company can solve the challenges alone.
We recently completed a study around sustainable value-chain collaboration and innovation. In this episode, let's explore some of the key findings from the study with Dean Dalebroux, our Market Manager and Tessa Kauppinen, our Sustainability Specialist.
S1E3: Building a customer centric culture at Ahlstrom-Munksjö
Ahlstrom Podcasts
14 minutes 44 seconds
4 years ago
S1E3: Building a customer centric culture at Ahlstrom-Munksjö
Customer Centricity, even in its simplest form, is still something many companies struggle to get right. This can be down to a range of factors – but the most common, and perhaps the greatest, barrier to customer centricity is actually the lack of a customer-centric organizational culture.
At Ahlstrom-Munksjö, Customer Centricity constitutes not only one of our six Culture Cornerstones but it also forms the foundation of our company’s Leadership principles. We partner with our customers, provide and capture value with them, serve our customers as one company and also gather and act upon customer feedback – but, more importantly, we place the customer at the very heart of how we operate.
To find out more about how we build a customer centric culture, we spoke with Robyn Buss, EVP - Food Packaging and Technical Solutions Business Area; Katja Hagström – VP for Talent and Development; Frederic Durand, Group Commercial Excellence manager; and Charlene Reverdy – R&D Scientist and a recent recruit to our JUMP Leadership Development program.
Ahlstrom Podcasts
People and companies are looking for solutions to combat global challenges such as climate change or plastic waste. Solutions to these challenges are not simple, and they often require a deep understanding about markets, materials, and value chains. No individual or company can solve the challenges alone.
We recently completed a study around sustainable value-chain collaboration and innovation. In this episode, let's explore some of the key findings from the study with Dean Dalebroux, our Market Manager and Tessa Kauppinen, our Sustainability Specialist.
