Howdy, Ags! Today, we are joined by Dustin Neff, the general manager of Triple A Air Conditioning and Heating! In this episode, Dustin shares how self-awareness helped him take the business to the next level and how he plans to move Triple A even further. We are excited to hear more about Dustin in the show, so make sure to tune in with us! If you enjoyed today’s episode, please take a moment to leave us a 5-star review and connect with Chris and Greg on LinkedIn! About Dustin Neff: Dustin is a sales and service expert and Triple A’s General Manager. He has been working at Triple A AC, Heating, & Plumbing since he was 15. Dustin graduated from Texas A&M in 2013 (Whoop!). He has a lovely wife who he met at Texas A&M. They had a little girl join the family in April and they are so in love with her. They also have 3 big labs and one dachshund who thinks he’s a lab. Dustin is passionate about the needs and goals of his clients, and he specializes in giving our customers peace of mind that work will be completed professionally and ethically. A consummate professional, Dustin was recently recognized by a national industry magazine as one of the Top 40 Under 40! https://dfwairconditioning.com/ Timestamps: [00:00] Intro [03:04] Working in Triple A since the age of 14 [06:53] The goal of becoming a value home service business [09:49] What propelled Triple A?  [16:11] Dustin’s favorite hack [18:51] Dustin Neff on the passion for helping [22:35] Tech has allowed equipment to self-diagnose issues [24:01] The goal of the system is to prevent breakdowns… [29:27] Contact / Outro   Resources: Website: https://dfwairconditioning.com/ AGH Website:      https://www.aggiegrowthhacks.com/ Connect with Greg and Chris! Apple: http://bit.ly/AGH-Apple Spotify: http://bit.ly/AggieGH Stitcher: http://bit.ly/AGH-Stitch Podbean: http://bit.ly/AGH-PB YouTube: https://www.youtube.com/channel/UCCZx9NMwnBXs5RWC3Rwqkpw