In this episode, we break down the five most important factors health plans and care management platforms should consider when selecting an AI vendor. From defining your exact use cases — whether it’s automating intake, clinical review, or decision-making — to evaluating technical fit, compliance safeguards, and long-term partnership potential, you’ll learn how to make a decision that drives real results.

Featuring a case study on CaseHealth AI, we explore why working with a small, founder-led team of industry veterans and AI engineers can deliver faster integration, better alignment, and more responsive support than larger, generic vendors. Whether you’re looking to streamline prior authorizations or expand AI into other healthcare operations, this episode will give you a clear framework for choosing the right partner.