The insurance industry has a 400,000 agent shortage.
I sat down with Harper's founders, who use agentic AI to deliver enterprise-grade service at 1/10th the cost.
Dakotah Rice and Tushar Nair revealed how they're leveraging the $85B E&S market:
• voice AI running quotes to claims
• why selling AI tools failed, but becoming a broker worked
• how they're hitting software margins in a services business
As insurance carriers exit Florida and California, Harper couldn’t have come at a better time.
Connect with us:
Dakotah Rice: https://www.linkedin.com/in/dakotahrice/
Tushar Nair: https://www.linkedin.com/in/tushar-nair-b08988222/
Harper: https://www.linkedin.com/company/harperinsure/
George Bandarian: https://www.linkedin.com/in/georgebandarian/
Untapped Ventures: https://www.linkedin.com/company/untappedventures/
00:00 Trailer + Introduction
04:33 Dakota's Journey to Founding Harper
05:18 Tushar's Background and Expertise
06:06 The Genesis of Harper
06:38 Challenges and Opportunities in AI-Driven Insurance
13:08 The Evolution of Harper's AI Systems
13:21 Technical Insights into Building AI Agents
16:01 The Future of AI in Insurance
17:36 Advice for Aspiring AI Founders
19:55 Focusing on the ENS Market
22:05 Scaling and Expanding Harper's Services
25:37 Innovative Sales Solutions for Insurance
26:14 Customer Acquisition and Marketing Strategies
27:42 Voice AI: Revolutionizing Customer Interaction
30:15 Leveraging AI for Enhanced Customer Service
33:02 Future of AI in Business Operations
35:49 Fundraising and Business Growth Insights
40:39 Advice for Founders: Building and Scaling Startups
46:16 Co-Founder Dynamics and Relationship
50:08 Conclusion and Final Thoughts