What happens when your payment system crashes at 3:17 AM… and no human even wakes up to fix it?

In this episode of Agent Mode AI Podcast, host Peter explores a seismic shift in IT Service Management: the rise of autonomous AI agents like ARIA‑7 that resolve critical incidents in seconds — while your team sleeps.

We’ll break down:

• The $5.4B wake-up call that changed everything

• How enterprises are hitting 70% automation in ITSM

• The new AI-powered roles redefining the IT workforce

• What CIOs must prioritize right now to stay competitive

• Real-world outcomes: 75% faster resolution, 304% ROI

• Risks, governance, and the shift from hype to autonomy

Whether you're a tech leader, operations exec, or AI enthusiast — this episode will challenge how you think about humans, machines, and the future of IT.

🎧 Listen now — because the incident queue is no longer yours to manage.

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👉 Visit AgentModeAI.com for the full article, free toolkits, and your autonomous ITSM roadmap