As the saying goes, “Culture eats strategy for breakfast.” But what if you’re killing your culture without even realizing it?Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation. Realizing where one leadership habit was creating a nearly toxic work environment in his agency.In today’s conversation with Cas, you’ll hear:The culture-killing habit that lead to lower team morale & less client satisfactionThe sy...
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As the saying goes, “Culture eats strategy for breakfast.” But what if you’re killing your culture without even realizing it?Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation. Realizing where one leadership habit was creating a nearly toxic work environment in his agency.In today’s conversation with Cas, you’ll hear:The culture-killing habit that lead to lower team morale & less client satisfactionThe sy...
How To Drive Client Results 70% Faster w/ Kate Vasylenko
Agency Life
52 minutes
1 year ago
How To Drive Client Results 70% Faster w/ Kate Vasylenko
Clients who are “happy” may still leave you. But clients who are seeing results–and seeing them fast?Now, that increases the value you deliver and decreases the chances that new clients will churn.So, how did this digital marketing agency drive client results 70% faster, increase customer satisfaction scores and start getting glowing feedback from more clients?It was all about strategy.More specifically, they did away with the old divide between their strategy and client services teams ...
Agency Life
As the saying goes, “Culture eats strategy for breakfast.” But what if you’re killing your culture without even realizing it?Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation. Realizing where one leadership habit was creating a nearly toxic work environment in his agency.In today’s conversation with Cas, you’ll hear:The culture-killing habit that lead to lower team morale & less client satisfactionThe sy...
