As the saying goes, “Culture eats strategy for breakfast.” But what if you’re killing your culture without even realizing it?Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation. Realizing where one leadership habit was creating a nearly toxic work environment in his agency.In today’s conversation with Cas, you’ll hear:The culture-killing habit that lead to lower team morale & less client satisfactionThe sy...
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As the saying goes, “Culture eats strategy for breakfast.” But what if you’re killing your culture without even realizing it?Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation. Realizing where one leadership habit was creating a nearly toxic work environment in his agency.In today’s conversation with Cas, you’ll hear:The culture-killing habit that lead to lower team morale & less client satisfactionThe sy...
How This Agency Reduced Churn by 50% (with AI's Help) w/ Erik Huberman
Agency Life
36 minutes
1 year ago
How This Agency Reduced Churn by 50% (with AI's Help) w/ Erik Huberman
Wanna know how a 200-person agency reduced churn by 50% from one year to the next?Even though Hawke Media is one of the most successful marketing agencies in the United States and they’ve scaled to hundreds of millions in annual revenue, their journey hasn’t been without bumps in the road.At the beginning of 2022, they saw client churn on the rise and their CEO, Erik Huberman, knew he had to adjust their strategy to address a new challenge.In today’s conversation, you’ll hear from Erik:...
Agency Life
As the saying goes, “Culture eats strategy for breakfast.” But what if you’re killing your culture without even realizing it?Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation. Realizing where one leadership habit was creating a nearly toxic work environment in his agency.In today’s conversation with Cas, you’ll hear:The culture-killing habit that lead to lower team morale & less client satisfactionThe sy...
