Send us a text In this episode, Logan Lyles interviews Bob Ruffolo, CEO of IMPACT, discussing the evolution of their business model from a traditional agency to a coaching and training company. They explore the importance of building a community around their services, the shift in buyer behavior, and the introduction of the new framework, Endless Customers, which emphasizes the need for businesses to adapt to changing market dynamics and consumer expectations. In this conversation, Bob Ruffol...
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Send us a text In this episode, Logan Lyles interviews Bob Ruffolo, CEO of IMPACT, discussing the evolution of their business model from a traditional agency to a coaching and training company. They explore the importance of building a community around their services, the shift in buyer behavior, and the introduction of the new framework, Endless Customers, which emphasizes the need for businesses to adapt to changing market dynamics and consumer expectations. In this conversation, Bob Ruffol...
Your SECRET WEAPON to Keep Client Projects On-Track
Agency Builders
25 minutes
11 months ago
Your SECRET WEAPON to Keep Client Projects On-Track
Send us a text In this episode of the Agency Builders Podcast, Logan Lyles, Tyler Pigott, and Jay Owen discuss the complexities of project management within agencies. They explore the challenges of scoping projects accurately, the importance of effective client communication, and strategies for maintaining project timelines. The conversation also introduces the concept of a 'pause clause' to manage client responsiveness and emphasizes the need for strong partnerships between agencies and clie...
Agency Builders
Send us a text In this episode, Logan Lyles interviews Bob Ruffolo, CEO of IMPACT, discussing the evolution of their business model from a traditional agency to a coaching and training company. They explore the importance of building a community around their services, the shift in buyer behavior, and the introduction of the new framework, Endless Customers, which emphasizes the need for businesses to adapt to changing market dynamics and consumer expectations. In this conversation, Bob Ruffol...
