The show that’s dedicated to helping aged and community care professionals stay ahead of the industry.
The residential aged and community industry can be complex!
Not only do we need to provide great healthcare outcomes, but to survive we need to excel at customer service, be able to attract and retain great staff, get the right levels of funding, keep costs down, and all while deal with a lot of regulatory compliance.
So join us for a weekly show where we’ll be interviewing leaders in their field on topics such as healthcare management, innovation, staff attraction & retention
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The show that’s dedicated to helping aged and community care professionals stay ahead of the industry.
The residential aged and community industry can be complex!
Not only do we need to provide great healthcare outcomes, but to survive we need to excel at customer service, be able to attract and retain great staff, get the right levels of funding, keep costs down, and all while deal with a lot of regulatory compliance.
So join us for a weekly show where we’ll be interviewing leaders in their field on topics such as healthcare management, innovation, staff attraction & retention
Have you ever wondered what a potential resident (or their family) really thinks about your facility?
With the national occupancy rate sitting around 92%, it’s something the majority of aged care organisations need to consider.
What happens if a potential resident LOVES bingo, bus trips, and knitting. Does this change how your facility is presented to them?
Today we’re joined by Linda Murray (https://murraystrategic.com.au/). In this episode she covers:
- An overview of the commons findings and themes from consumer evaluations (secret shopping) from all around Australia
- A high level overview of the process involved
- Consistent recommendations
The great thing - none of these action items are capital or labour intensive
Find us at http://agedcareexecutive.com.au, https://www.linkedin.com/company/the-aged-care-executive-podcast/
Relax by Simon More https://soundcloud.com/user73416670 CC BY 3.0 Music provided by Music for Creators https//youtu.be/yoKFVEmPHmw
Aged Care Executive Podcast
The show that’s dedicated to helping aged and community care professionals stay ahead of the industry.
The residential aged and community industry can be complex!
Not only do we need to provide great healthcare outcomes, but to survive we need to excel at customer service, be able to attract and retain great staff, get the right levels of funding, keep costs down, and all while deal with a lot of regulatory compliance.
So join us for a weekly show where we’ll be interviewing leaders in their field on topics such as healthcare management, innovation, staff attraction & retention
