In this in-depth episode of the Aesthetics Business Cast, hosts Vicky Eldridge and Eddie Hooker are joined by Debbie Thomas, one of the UK’s most respected laser and skin experts. Debbie shares her unfiltered journey into the aesthetics industry, from her roots in beauty therapy to establishing the acclaimed D.Thomas Clinic in Chelsea. She speaks candidly about the realities of clinic life, why education and patch testing are non-negotiables, and how understanding the science behind devices – not just the brand – is key to delivering safe, effective results. Debbie also reflects on building trust with patients, managing work-life balance as a founder, and why she avoids chasing trends in favour of personalised, evidence-led treatment plans. The episode offers valuable advice for new and experienced practitioners alike, with practical tips on choosing technology, combining treatments safely, and maintaining professional integrity in a saturated market.