Working in the aged care sector as an executive for more than twenty-five years, Cynthia Payne founded Anchor Excellence in 2018 to fulfil her aspiration to give back and create a legacy of improved capability and outcomes for businesses. In four short years, her business has become a national provider of professional services, supporting leaders at governing, executive and management levels. With the 2021 completion of the Royal Commission into Aged Care Quality & Safety and the subsequent reform agenda, Anchor Excellence has gained particular notoriety in compliance.

In this Advisor Insights interview with Advisory Board Centre’s Director of Talent, Brendan Logue, Cynthia discusses the shifting (and very welcome) change within the aged care sector, and how her long-term experience with advisory boards has empowered her and her business to be a pillar of support for the journey of positive transformation ahead.