Welcome to Advising the Advisors: AI in Consulting Unlocked, a show by Kenley, where we flip the script on traditional consulting by putting consultants in the hot seat. Hosted by Bolu Ben-Adeola, this podcast is your front-row ticket to understanding how generative AI can revolutionize management consulting.
We'll challenge industry assumptions, share real-world success stories, and map out practical strategies for integrating AI. Whether you're a senior partner at a global firm or an aspiring consultant looking to stand out, each episode offers valuable insights on deploying bespoke AI solutions that drive impact.
Tune in to discover how you can lead the next wave of AI-driven consulting and become the go-to advisor within your organization.
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Welcome to Advising the Advisors: AI in Consulting Unlocked, a show by Kenley, where we flip the script on traditional consulting by putting consultants in the hot seat. Hosted by Bolu Ben-Adeola, this podcast is your front-row ticket to understanding how generative AI can revolutionize management consulting.
We'll challenge industry assumptions, share real-world success stories, and map out practical strategies for integrating AI. Whether you're a senior partner at a global firm or an aspiring consultant looking to stand out, each episode offers valuable insights on deploying bespoke AI solutions that drive impact.
Tune in to discover how you can lead the next wave of AI-driven consulting and become the go-to advisor within your organization.
The AI Playbook for CX Strategy— BCG's Nick Clark on How AI Is Solving Customer Experience
Advising the Advisors: AI in Consulting Unlocked
28 minutes
7 months ago
The AI Playbook for CX Strategy— BCG's Nick Clark on How AI Is Solving Customer Experience
In this episode of Advising the Advisors: AI in Consulting Unlocked, host Bolu Ben-Adeola sits down with Nick Clark, Partner at BCG, to explore the evolving landscape of AI-powered customer experience. Nick shares insights on the 10-20-70 framework for AI implementation, why customer service is becoming a value center rather than a cost center, and how consulting firms are adapting their talent models in response to AI capabilities.
Advising the Advisors: AI in Consulting Unlocked
Welcome to Advising the Advisors: AI in Consulting Unlocked, a show by Kenley, where we flip the script on traditional consulting by putting consultants in the hot seat. Hosted by Bolu Ben-Adeola, this podcast is your front-row ticket to understanding how generative AI can revolutionize management consulting.
We'll challenge industry assumptions, share real-world success stories, and map out practical strategies for integrating AI. Whether you're a senior partner at a global firm or an aspiring consultant looking to stand out, each episode offers valuable insights on deploying bespoke AI solutions that drive impact.
Tune in to discover how you can lead the next wave of AI-driven consulting and become the go-to advisor within your organization.
