What if the secret to successful return-to-work for brain and spinal injury claimants lies not only in physical recovery, but in how we understand—and change—behavior? At Craig Hospital, Board Certified Behavior Analyst Arielle Reindeau reveals a pioneering model where behavioral science drives better therapy participation, faster progress, and ultimately, greater independence. Learn why insurers and agents increasingly see the value in specialized rehabilitation centers that treat behaviors ...
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What if the secret to successful return-to-work for brain and spinal injury claimants lies not only in physical recovery, but in how we understand—and change—behavior? At Craig Hospital, Board Certified Behavior Analyst Arielle Reindeau reveals a pioneering model where behavioral science drives better therapy participation, faster progress, and ultimately, greater independence. Learn why insurers and agents increasingly see the value in specialized rehabilitation centers that treat behaviors ...
Beyond Phone Tag: How Texting Builds Trust and Speeds Recovery in Workers’ Comp
ADJUSTED
36 minutes
4 months ago
Beyond Phone Tag: How Texting Builds Trust and Speeds Recovery in Workers’ Comp
In this episode of Adjusted, Stephanie Behnke from Hi Marley reveals how text messaging is revolutionizing communication in workers’ compensation. With injured workers responding to texts in just 2–3 minutes, adjusters are resolving claims faster and building deeper trust—without the delays of phone tag. But it’s not just about speed. Stephanie shares how texting allows adjusters to show empathy, detect frustration through AI-powered sentiment analysis, and overcome language barriers with bui...
ADJUSTED
What if the secret to successful return-to-work for brain and spinal injury claimants lies not only in physical recovery, but in how we understand—and change—behavior? At Craig Hospital, Board Certified Behavior Analyst Arielle Reindeau reveals a pioneering model where behavioral science drives better therapy participation, faster progress, and ultimately, greater independence. Learn why insurers and agents increasingly see the value in specialized rehabilitation centers that treat behaviors ...
