Charlene talks with Nancy Blake, chair of ACNL’s Healthy Work Environment committee and Chief Nursing Officer at the Los Angeles General Medical Center, formerly known as the Los Angeles County+USC Medical Center. Dr. Blake was recently a panelist at the Healthcare in the Age of Personalization Summit, discussing what nursing can teach physicians and CEOs about leadership. She and Charlene discuss the benefits of listening to and acting on staff ideas, the importance of collaboration in decision-making, and the power of accessibility and in-person leadership. We're running a survey to better understand our listeners and what topics you'd like to hear about. It would really help us out if you took just a couple minutes to fill it out. Click here to take the survey: https://www.surveymonkey.com/r/WSHVM8M Host: Charlene Platon, MS, RN, FNP-BC (@charleneplaton) Guest: Nancy Blake, PhD, RN, CCRN-K, NHDP-BC, NEA-BC, FACHE, FAONL, FAAN (https://www.linkedin.com/in/nablake/) About the show: ACNL in Action is a production of the Association of California Nurse Leaders, the professional organization for nurse leaders. New episodes come out on the first Friday of every month. Want to support ACNL? Consider making a donation: http://bit.ly/cog-podcast . Learn more about ACNL, including how to become a member, at acnl.org.  Follow us on Facebook, Instagram, and LinkedIn at @acnlnurse.