Understand the complex world of debt, poverty, and mental health with money advisor, Colin Trend.
With over 30 years of experience, Colin shares his insights on designing services for people struggling with money, the impact of harmful design patterns, and the importance of understanding the user's perspective.
This episode includes real-life stories of the people Colin has helped over the years.
Whether you're a designer, a financial advisor, or someone interested in social justice, this episode offers valuable lessons on making financial services more accessible.
01:34: Colin's relationship with numbers
05:02: Working in money and debt advice
07:21: Social injustices and financial vulnerability
11:16: Mental health and financial struggles
14:09: Designing accessible financial services
19:04: Real life stories and challenges
24:10: Innovations in financial services
30:28: Final thoughts and more stories
Follow Colin on LinkedIn. Bio and transcripts available at accessiblenumbers.com/debt-financial-vulnerability
