Most of us think behaviour management is about stopping the outburst—but the truth is, what happens afterwards matters even more. In this solo episode, Andy Baker unpacks the power of repair after conflict and why it’s the most overlooked stage in care, education, and family life. Learn how repair builds trust, strengthens relationships, and prevents repeated incidents—whether you’re a parent, teacher, or carer. 💙 Sponsored by Carers Card UKThe Able to Care podcast is proudly sponsored by Carers Card UK.Carers Card UK provides carers with: 💳 A recognised ID card 🌐 A wellbeing hub & Carers Circle tool 🎁 Discounts on essentials like gym memberships, clothing, glasses, days out & more All for less than the cost of a box of chocolates per year. Order yours today at Carers Card UK. 🎟️ Order your card today 🔗 Resources & Links Mentioned Dan Siegel’s Name it to Tame it principle Bowlby’s Attachment Theory Andy Baker’s relational response flow (Connect → Resolve/Correct → Record/Reflect) 🧠 Three Key Messages Repair is not optional – Behaviour isn’t truly resolved until trust is rebuilt afterwards. Brains learn in recovery, not in crisis – Reflection works only once calm has returned. Repair strengthens relationships – Consistent repair fosters safety, resilience, and long-term positive outcomes. ⏱️ Chapter Timestamps 00:00 – Why repair is the missing piece in behaviour management 02:00 – Understanding recovery vs. crisis learning 04:15 – The neuroscience of memory and the recency effect 06:00 – Repair, attachment theory, and building resilience 08:30 – Practical frameworks: feelings before facts & reflection models 11:00 – Real-world example: A parent choosing repair over confrontation 13:00 – The PERFORM framework for debrief and moving on 15:30 – Objections answered: “We don’t have time for repair” 17:30 – Final reflection: Trust is built in recovery, not calm 🎯 Why Listen to This Episode?If you’ve ever wondered why the same behaviours keep happening, this episode will shift your perspective. You’ll walk away with practical tools for: Rebuilding trust after conflict Supporting children, adults, or older people more effectively Saving time and energy by preventing repeat incidentsThis is essential listening for anyone in care, education, or parenting who wants stronger relationships and better outcomes. 🔗 Connect with Us 📲 Instagram: @AbleTraining📲 LinkedIn: Able Training📲 TikTok: @AbleToCarePodcast🌐 Website: AbleHub.uk